Contact Us

If you or a family member have received care at Rogers and you have a question regarding insurance or payment planning options, please contact patient financial services at 833-608-2410 or email CustomerService@rogersbh.org.

If you have not yet received services at Rogers, please contact admissions at 800-767-4411 to discuss possible treatment and finances.

Hospital affiliation verification

When requesting verification of hospital affiliation with Rogers Behavioral Health, please utilize our online verifications tool for your convenience.

Simply click on “Register Now” at the above link if you have not already completed the registration. Complete the registration form. Then log in using your email address and password. Type in the provider name, click on the provider name in blue and a letter with the information will be available.

If you have specific inquiries, please contact us at: medicalstaffoffice@rogersbh.org.

How you can get involved in supporting mental health

Rogers Behavioral Health Foundation

There are many ways you make an impact through our Foundation to advance treatment, research, and support for those affected by mental illness and addiction. Learn your options here!

Share your Rogers experience

Have you or a loved one spent time at Rogers? We’d like to hear about your experience with us. Share here.

Community Learning and Engagement

Join Rogers’ Community Learning and Engagement team and our partners at WISE (Wise Initiative on Stigma Elimination) to engage in stigma reduction work and activities. Contact us at Communityengagement@rogersbh.org.

Participate in mental health advocacy

Learn about opportunities and share your interest in helping others.

Recognize and thank a nurse or other team member

All Rogers team members play an important part in the care of our patients.

Nominate a nurse for the DAISY Award

Tell us how a Rogers nurse went above and beyond. Learn how.

Nominate a team member for the TULIP Award

Tell us how a team member other than a nurse made a difference. Learn how.

Careers

Human Resources

We're looking for talented, compassionate individuals to join our team and help us provide the best care possible to families across the country. If you have questions about the status of your application, please contact our human resources department at 844-775-2616.

For verification of employment requests, please contact Verify Today. Visit verifytoday.com or call 866-221-2105; our employer ID number is 1033.

Internships and student education

Be part of our specialized care while gaining additional skills. If you have specific inquiries, please contact us at: campusrelations@rogersbh.org.

General Inquiries

Business and Advertising

Vendor invoices and inquiries about payment may be sent directly to ap@rogersbh.org.

For all other general business or advertising inquiries, you may email info@rogersbh.org.

Compliance and Ethics Helpline

Please contact our secure, confidential helpline to report a potential concern. For more information, visit rogersbh.ethicspoint.com, or if using a mobile device, rogersbhmobile.ethicspoint.com.

News Media

If you’d like to discuss media opportunities or schedule an interview with one of our experts in behavioral health, please email media@rogersbh.org or call Anne Ballentine at 262-395-5546. Visit the Newsroom for more information, including news releases, news stories, and Rogers facts.

Top 5 FAQs

If I come to Rogers for treatment, how long will I be there?

Your length of stay depends on which type of care and level of treatment we’re admitting you to, as well as your past history, current symptoms, support systems, resources and risk factors. We estimate the average length of stay to be 3 to 12 days for inpatient hospitalization, 30 to 60 days for residential care, and 3 to 7 weeks for partial hospitalization and intensive outpatient care. These estimates can vary based on individual needs and insurance coverage.

Can I leave treatment whenever I want?

You may request a discharge at any time, but we advise that any decisions about discharge be made collaboratively with the treatment team, so a thoughtful aftercare plan can be developed and arranged. If you are receiving treatment due to a court order, a doctor’s order to discharge is required before you can leave. In situations involving imminent concerns for your safety, further evaluation may be necessary.

How much does treatment cost at Rogers?

Our insurance pricing calculator can help you estimate the out-of-pocket costs of your care (the amount you can expect to owe for your treatment). The federal government requires us to post standard charges for inpatient and outpatient services and items we provide, and this tool goes beyond that requirement to help you estimate the cost based on your insurance plan including co-pays and deductibles. If you need help with your bill, click here to find information about our Financial Assistance Policy.

To help you better understand healthcare services, the cost of care, and comparison shop between hospitals, additional information is available at wipricepoint.org.

How do I know if my insurance will cover treatment?

Because every plan has its own rules for coverage, you should contact your insurance carrier to see if you need pre-approval before scheduling your admission. Please visit the insurance coverage page for more information.

I thought residential care and inpatient care were the same thing? What’s the difference?

The names of levels of care vary across the country. At Rogers, inpatient care is our highest level of treatment, offered to individuals who are in need of emergent care and around-the-clock observation, or stabilization during an acute episode. Inpatient care is provided at our hospital locations, and patients stay until they reach stable condition and are able to continue treatment in lower levels of care.

At Rogers, residential treatment means you voluntarily live on campus during your entire treatment stay and receive intensive care in the same facility. Your length of stay typically lasts 30 to 90 days.

All Frequently Asked Questions